Le site

The TERRAKÉ Boutique (hereinafter referred to as the "Site") is a commercial site accessible via the Internet at https://terrake.frIt is open to all user of this network (hereinafter referred to as "Internet user"). It is published by the company TERRAKÉ FRANCE, Limited Liability Company whose registered office is at 116bis Avenue des Champs-Élysées 75008 PARIS, entered in the Trade and PARIS companies under number 807 518 576 00028. The Site allows TERRAKÉ FRANCE to offer for sale cosmetic products (hereinafter referred to as "Products ") To Internet users browsing the Site (hereinafter referred to as" Users ").

The Site allows you to order TERRAKÉ Brand Products immediately online via the Internet for delivery.

For the application of these terms, it is agreed that the User and TERRAKÉ will collectively referred to as the “Parties” and individually referred to as the “Party”, and the User who validated an order will then be called "Buyer". Rights and obligations of the User necessarily apply to the Buyer.

The User who wishes to buy on the Site, declares to have full legal capacity. Any order of a Product offered on the Site implies consultation and acceptance express of these general conditions of sale, without this acceptance being conditioned by a handwritten signature on the part of the User. In accordance with provisions of articles 1316 to 1316-4 of the Civil Code, supplemented by Decree No. 2001-272 of March 30, 2001, taken for the application of article 1316-4 of the civilcode and relating to the electronic signature, it is reminded that the validation of the order form as specified in article 3.3. below, constitutes an electronic signature which has, between the Parties, the same value than a handwritten signature.
The purpose of these general conditions of sale is to define, exclusively for good reason of the relationships they establish on the Internet and only on the Site, the rights and obligations of the Parties arising from the online sale of the Products offered on the Site since the France. They determine all the steps necessary to complete an order and follow up on this order between the parties.
TERRAKÉ may update these general conditions of sale at any time.


The Products offered for sale by TERRAKÉ are those which appear on the Site, on the day of the consultation of the Site by the User. The photographs illustrating the Products do not enter in the contractual field. If they were erroneous, the responsibility for TERRAKÉ cannot be engaged on this account.
The Products are offered within the limits of available stocks. In case of unavailability of one of the Products, the Buyer will be informed as soon as possible. In the event that the unavailability of a product is noted after validation of the order, please contact us.
TERRAKÉ accepts no responsibility in the event of stock shortage or unavailability some products.

Price - Payment

The prices of the Products are indicated in euros. They take into account the VAT applicable to day of order. The prices indicated do not take into account the costs of packaging and delivery which will be invoiced in addition and will be specified to theUser during validation final order.
TERRAKÉ reserves the right, which the User accepts, to modify its prices at any moment but the Products will be invoiced on the basis of the prices in force at the time of registration of the order, subject however to the availability of said Products.
It is specified that any payment will be made immediately on the Internet. Unless the server, the User can validate his order by Credit Card (Blue, Visa, MasterCard). The user will enter his card number, its expiration date, the name of the card holder and the visual cryptogram. Payment by card is secure thanks to the Paypal technology.

Terms of order

The Site makes it possible to order TERRAKÉ Brand Products immediately online via the Internet for delivery.
Orders paid by credit card are prepared the same day (working days).
Orders are then routed through regular postal services.
The Products ordered by the Buyer will be delivered to the address indicated by the latter on purchase order.
TERRAKÉ declines all responsibility in the event of an excessively long delivery time postal or carrier services, as well as in the event of loss of the Products ordered or postal service strike. It is specified that the risks of transport are borne by the Buyer. In the event of delay in delivery, the Purchaser must report this delay as soon as possible to TERRAKÉ&nbspcustomer service , by e-mail to contact@terrake.fr, or by post at TERRAKÉ, 116bis Avenue des Champs-Élysées 75008 Paris. TERRAKÉ will then approach the departments concerned so that an investigation is carried out. The period of oneinvestigation can be long. Furthermore, it is specified that ownership of the Products ordered does not will be transferred to the Purchaser only upon full payment of the invoice price, including the costs of delivery.
Upon receipt of the Products ordered, the Buyer must verify the conformity of these Products. Any anomaly concerning the delivery (missing or broken product, parcel damaged, etc.) must be indicated by the Purchaser on the receipt which the Post at the time of delivery of the package and must imperatively be notified to the service TERRAKÉ&nbspcustomers , by contact e-mail or by post. Any complaints formulated after a period of 7 days will be rejected and TERRAKÉ will be released from all responsibility.
TERRAKÉ will not be responsible for loss, sending to the wrong address or delay in delivery of a product, insofar as the risks of transport that the Buyer chooses rest on him.

Right to retract

The Buyer has a legal period of fourteen (14) days to return, at his expense, the (s) Product (s) he ordered on the condition that the products were not damaged or used, and that their packaging (packages and cellophane cases) are intact. This period runs to from the day of delivery of the order. The Product (s) will be returned in its (their) packaging, condition and original packaging, the package not having been opened, and accompanied by the stub shown at the bottom of the invoice or delivery slip, at the address next: TERRAKÉ – 116bis Avenue des Champs-Élysées 75008 Paris FRANCE.
If the above conditions are met, TERRAKÉ will reimburse the Purchaser, within within thirty (30) days, the sums corresponding to the products acquired by him.
TERRAKÉ does not accept postage due packages.
Any risk related to the return of the product (s) is the responsibility of the User.
It is however specified that the shipping costs are borne by TERRAKÉ in the event that the return decision is the result of an error from TERRAKÉ (Product (s) not compliant).

Personal data

The information of the nominative information collected within the framework of the sale to distance is required, this information being necessary for processing and delivery orders and for preparing invoices. This information is strictly confidential. The lack of information implies the automatic rejection of the order. In accordance with the Data Protection Act, files and freedoms, the processing of personal information collected on the Site has been declared to the National Commission for Information Technology and Liberties. The User has a right access, modification, rectification and deletion of data concerning him. For exercise this right, the User must send a simple letter to the consumer service TERRAKÉ – 116bis Avenue des Champs-Élysées 75008 Paris or by contacting us.


The Site uses cookies. The cookie is a computer file, stored on the hard disk of the User's microcomputer. Its purpose is to signal a previous visit of the User on the Site. Cookies are only used by TERRAKÉ for the purpose of customize the service offered to the User. It cannot, in any case, damage the data on the computer.
Most browsers automatically accept cookies, but they can also beconfigured not to accept them or to indicate the sending of Cookies. We recommend you not to deactivate this function, as this would prevent you from passing freely from page to page and benefit from all the specifics of the Site.

Force majeure

No Party shall be responsible for the total or partial non-performance of its obligations under this contract, if this non-performance is caused by a constituent event force majeure. Events fulfilling the following will be considered as force majeure the criteria set by the jurisprudence of the 2nd civil chamber of the Court of Cassation. The Party invoking an event of force majeure must notify the other Party in the five working days following the occurrence or threat of this event. The parts agree that they should consult as soon as possible to determine together the terms of execution of the order during the duration of the emergency major.
Beyond a period of one (1) month of interruption due to force majeure, TERRAKÉ may not honor the order, it is up to it to reimburse the Buyer if necessary if necessary.

Partial invalidity

If one or more stipulations of these general conditions of sale are held for invalid or declared as such under the terms of a law, regulation or following of a final decision of a competent court, the other stipulations will keep all their strength and reach.

Entire contract

These general conditions of sale and the order summary sent to the Buyer form a contractual whole and constitute the entirety of the relationscontractual agreements between the Parties. In case of contradiction between these documents, the general conditions of sale will prevail.

Applicable law - Competent jurisdiction

Sales of TERRAKÉ products are subject to French law whatever the country of residence of the Purchaser and the place of placing of the Order.